Returns and Refunds
You have 30 days from delivery to tell us something is wrong.
If the case arrived damaged, wrong, or does not fit
Send us a photo through the contact page with your order number. We will send a replacement or refund you in full. You do not need to ship anything back.
If you simply changed your mind
Write to us within 30 days of delivery and we will give you a return address. The case must be unused and in its original packaging. Return postage is on you; once the case arrives we refund the full price you paid.
How refunds are paid
Refunds go back to the card or account you paid with. Banks usually take 5–10 business days to post them.
Cancelling an order
If you catch it within a few hours of ordering, we can usually still stop it. Once the parcel has left the warehouse we cannot cancel, but the 30-day return above still applies.
Wrong model ordered
It happens. Write to us before the parcel ships and we will swap the model for you at no cost.